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Do you ship international/worldwide?
When do you ship your orders?
How long does it take for me to receive my order?
How can I pay for my order?
Do you offer refunds?
How can I leave feedback for you on eCrater?
How can I contact you?
How much will it be if I want to add insurance along with the shipping for my order?


Do you ship international/worldwide?
YES! We ship international/worldwide! Please contact us to ask for the specific shipping fees to your country before you purchase any item(s) from our store.

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When do you ship your orders?
We ship every business days (Mondays to Fridays). After receiving clear payment, we will ship your package within 1 business day.

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How long does it take for me to receive my order?
It really depends on what kind of shipping you pay. For example, within the United States, first class or standard mail usually takes 3 to 7 business days. Priority mail takes 3 to 5 business days. Priority express mail takes 1 day. International shipping varies by location, please contact me for more information.

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How can I pay for my order?
It's pretty easy! We accept PayPal (the safest way to pay on-line) and postal money orders-----must all be in USD currency^o^!!

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Do you offer refunds?
Sorry, we don't offer refund policies.

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How can I leave feedback for you on eCrater?
Qualified buyers - ones that paid instantly using only PayPal or google checkout will receive an email from "noreply@ecrater.com" with a link at the time the payment was made and again about 20 days later. You must have that link to leave feedback for us. KEEP in mind MANY mail systems put all noreply emails in the trash or spam folder - IF they deliver them at all. AOL is known for not delivering such emails.

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How can I contact you?
By going to any product's pages and click on "Ask seller a question" link and it will direct you. Please do leave your email so that we can contact you about your questions or requests.

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How much will it be if I want to add insurance along with the shipping for my order?
First, you will have to contact us and tell us that you want to add insurance. We will send you an invoice via PayPal to pay for the insurance. Please see the follow information: (1)-> U.S. buyers: please add an extra of a starting price of $2.00 or more (depends on the amount you want to insure) if you want to add insurance. (2)-> International buyers: please contact me if you want your package to be registered with insurance and tracking number. Only EMS express mail already includes insurance and tracking number so you don’t need to add that extra amount. Therefore, we recommend EMS to international buyers.

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Last Updated: 27 May 2017 01:13:44 PDT home  |  about  |  terms  |  contact
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